FAQ

How can I start cooperate with BTCBANK?

You need to register on our website and create your account. Click SIGN IN at the top of the web page and complete the registration.

How can I enter my personal data?

Attention! We don’t require any personal details from you. You just need to prescribed your e-wallets details.

What should I do if I can’t sign in?

Check your personal information in details. If everything is correct, you need to contact our support.

Can I register my child?

A person who has reached the age of majority in country of residence can earn in BTCBANK.

Can I have more than one personal account?

You can have only one personal account on a PC. If you have more than one account, the company BTCBANK will block all your accounts without further recovery.

How to get profit in BTCBANK?

Users have the opportunity to earn by two ways: by opening your deposit, according to the chosen investment offer; by getting affiliate commissions for attracting new participants.

How much can I get if I invest?

All investment plans and a calculator are submitted on the page INVESTOR.

Is there a limit on the number of investment plans? Can I open different plans at the same time?

There is no limit on the number of investment plans. Yes, you can open different plans at the same time.

How often is interest paid on deposit?

Interest is paid in accordance with the terms of the investment proposal. The countdown starts from the moment of placing the deposit in the system.

Are there any restrictions on investing?

Are there any restrictions on investing?Investments are accepted in strict accordance with investment proposals. Minimum investment is 10 USD (0.008 BTC or 600 RUB). The amount of investment is not limited.

What does the company can offer?

BTCBANK has 3 investment proposals. If you want to choose an appropriate investment plan, please use our investment calculator. You can find it on the page INVESTOR. Don’t forget, you can open several investment plans at the same time.

How can I top up my account balance?

Withdrawing Money. How does it work?

Before withdrawing funds, check your e-wallet details. If you haven’t completed it, click PAYMENT DETAILS in your personal account. Also, in this section you can correct your payment.

What payment system can I use for withdrawal? Can I choose?

Withdrawal is available only by using the same payment system which were used to make a deposit.

How long will funds transfer to my wallet?

All withdrawals are made in automatic mode and in semi-automatic mode. The payment will be process instantly, or it may take some time to process your application.

What is a minimum amount for withdrawal? Are there any limits applied on payments and withdrawals a day?

The minimum withdrawal is $0.5. For Bitcoin, the minimum withdrawal is 0.00004. For ruble payment systems is 50 RUB. There are no limits on maximum withdrawal amount. There are no limits on the number of withdrawals per day.

How can I create an investment plan?

Use your login and password. Sign in with your account.Click TOP UP. Enter the amount you want to invest. After confirming the amount and variety of electronic payment system, you will be redirected to your payment system. Follow these instructions and pay for the transaction. Than you are automatically redirected back to your personal cabinet. Select an investment plan. Confirm it.

What shall I do if I don’t have an appropriate e-wallet?

You can create free electronic account in Perfect Money, Bitcoin, Payeer, NixMoney, Advanced Cash and withdraw your profit. Next, use online exchanger to change them into another currency.

Where can I exchange my money?

BestChange monitoring contains only reliable exchangers. Choose the exchanger with the rate you need and exchange the money.

Can I participate in Affiliate program if I don’t have any deposit?

After registration, you will also be able to get a profit from invited investors even if you haven’t your own deposit.

What should I do if I can’t withdraw my funds? Throw an error.

In this case if your e-wallet is registered, the amount is entered correctly but system still rejected payments, please check a correspondence between withdrawal and selected e-payment system. If you have an amount available for withdrawal in Perfect Money, you will not be able to withdraw your money on another wallet of the electronic payment system.

Can’t find an answer to your question here?

Contact us via any communication channel. Please, do not duplicate questions in different social network and messengers.

I can’t remember my password. How can I recover it?

Use a password recovery system on the page authorization.